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Report or check an outage

Downed power line safety

Always assume a downed line is live and deadly.

Do:

  • Stay put, even in your vehicle, unless there's fire or smoke.
  • Keep at least 200 feet away – the ground may be energized.
  • Keep children and pets far from fallen lines.

Don't:

  • Never touch the line or anything touching it.
  • Don’t drive over it.
  • Don’t attempt a rescue – call 911 instead.

How to report

If you haven’t already, you can call us at 1-800-867-5222 or report online by locating your service account.