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Report or check an outage
Downed power line safety
Always assume a downed line is live and deadly.
Do:
- Stay put, even in your vehicle, unless there's fire or smoke.
- Keep at least 200 feet away – the ground may be energized.
- Keep children and pets far from fallen lines.
Don't:
- Never touch the line or anything touching it.
- Don’t drive over it.
- Don’t attempt a rescue – call 911 instead.
How to report
If you haven’t already, you can call us at 1-800-867-5222 or report online by locating your service account.